Is this generated document legally binding?

It is a structured starting draft, not legal advice. Terms of use are a binding contract once a user accepts them, so you should have a qualified lawyer in your jurisdiction review and adapt the wording before relying on it.

What is the difference between terms of use and a privacy policy?

Terms of use govern the contractual relationship — what users may do, billing, liability, and termination. A privacy policy explains how you collect and process personal data. Most SaaS products need both, plus a DPA for business customers.

What is a license grant in SaaS terms?

Because SaaS is hosted rather than installed, the license grant gives the customer a limited, non-exclusive, non-transferable right to access and use the service for its subscription term, rather than ownership of any software. The builder includes this clause.

Should I include an uptime SLA?

An SLA sets an availability commitment (e.g. 99.9%) and any service credits if you miss it. The builder can reference one if you offer it, but keep the binding SLA terms in a separate document so you can update targets without re-issuing the whole agreement.

How do limitation-of-liability clauses work?

They cap how much you can be held liable for, often to fees paid in a recent period, and exclude indirect damages. Enforceability varies by jurisdiction and some consumer protections cannot be waived, which is exactly why a local lawyer must review the draft.

SaaS Terms of Use Builder

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A SaaS terms-of-use draft tailored to a hosted subscription

Generic terms-and-conditions templates miss what makes SaaS different: recurring billing, an access license rather than a software sale, acceptable-use limits on a shared platform, and uptime commitments. This builder produces a SaaS-shaped outline covering those areas so you have a structured starting point to take to a lawyer.

How it works

You enter your company and product names, jurisdiction, contact email, billing cycle, and refund stance, and toggle whether you reference an uptime SLA. The tool assembles a numbered Markdown agreement with the clauses a SaaS product typically needs: acceptance, definitions, the access license grant, subscription and billing, acceptable-use restrictions, customer data and privacy, service availability, intellectual property, warranties and disclaimers, limitation of liability, term and termination, changes to the terms, and governing law. Your inputs are merged into the clause text; everything else stays as clearly worded standard language.

Tips and example

Keep your binding SLA numbers (e.g. 99.9% monthly uptime) in a separate SLA document so you can revise targets without re-issuing the whole agreement.
State your refund stance explicitly — pro-rated, none, or 30-day — so billing disputes have a clear reference.
Pair these terms with a privacy policy and, for business customers, a Data Processing Agreement.
This is a template, not legal advice: have a qualified lawyer in your jurisdiction review it before publishing.